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shanshan
shanshanNewbie
asked in Spreadsheets
Will it cause the FB account to be banned?

“The search result is "Hello, I want to use this to update the data of FB advertising background [FB AD] in real time, but I am worried that my account will be banned. Will this happen?" (translation)搜索结果为“你好，我想用这个来实时更新FB广告后台【FB AD】的数据，但是我担心我的账号会被封禁，请问会这样吗？” 

151
Sahra
Glenn Konversie
Glenn KonversieNewbie
asked in Data transformations
GA4 & Ad platform data blend compatibility issues with metrics & dimensions

Dear community, As a performance agency, we manage ppc campaigns for lead gen for clients in real estate. Our dashboards (in Looker Studio) use a variety of single data sources (via Supermetrics) and one extensive datablend blending GA4 with all ad platforms (Google Ads, Meta Ads, Microsoft Ads and others).  We use one very important custom dimension ‘Project’. This is a string extracted from the following dimensions with a Regex:GA4: Property name Meta Ads: Campaign name Google Ads: Campaign name Microsoft Ads: Campaign name LinkedIn Ads: Campaign nameUpon blending and visualizing data, all seems to work like a charm. Until… we use a data filter based on this ‘Project’ dimension.The individual scorecards displaying ‘Impressions’ and ‘Clicks’ (as well as derivatives like CPM, CPC) fail to display and result in an error.The weird thing is, in non-scorecard visualizations, there seems to be no issue to report the impressions and clicks metrics grouped by ‘Project’. Upon contacting Superm

1666
Mick
geeky_analyst
geeky_analystNewbie
asked in Data visualization
How to Add Facebook Ads Image in PowerBI using Supermetrics Storage or Supermetrics to PowerBI?

How to show Ad Creative in PowerBI?I know that this is a no brainer if we are talking about Supermetrics to Looker Studio but Supermetrics Storage or SM to PowerBI it’s kinda annoying.URL signature expiredwill be send if you input the Creative/Thumbnail URL to your browser.Anyone resolve this issue?

1555
Milja
tsoares
tsoaresNewbie
asked in Ask the Community
Facebook Ads for Instagram (Post boosting vs. Media campaigns)

Hi SM community - happy to submit my first thread here! I’ve created a dashboard on Looker Studio to display :Dimensions: Date, Market (based on page ID) Metrics: Reach, Engagement, ERHowever, it would be interesting to differentiate what goes on regular media campaigns and what is post boosting. Is there a dimension that I’m unaware of that could do this trick? Or any other work-around you may be using? Best,Tomás

432
tsoares
alexander
alexanderNewbie
asked in Data transformations
Tune (HasOffers) API Connector?

I’ve been leveraging the Impact and Everflow Affiliate Platform Supermetrics connectors (with great success!) but we also have some clients using Tune (formerly HasOffers) Affiliate Platform.  I’m setting up dashboards in Looker Studio.  I’m curious if anybody has leveraged a connector to ping the Tune API or has set up a custom solution on their own.  Is it on the SuperMetrics roadmap to build a Tune connector? Thanks!

431
Kenneth
raymond
raymondNewbie
asked in Spreadsheets
Google Sheet - How to check performance by asset group in Performance Max campaigns from Google Ads data sources

When importing metrics for Performance Max campaigns into Google Sheets using dimensions, it works fine with campaign names. However, an error occurs when setting it to asset group names. Is there a way to resolve this issue?  

1051
jerocellegingo
EdY
EdYNewbie
asked in Data visualization
question Campaign delivery

How can I access or calculate the 'Campaign Delivery' metric for Facebook Ads in Supermetrics?

222
Sahra
LudivineAvell
LudivineAvellNewbie
asked in Ask the Community
Shopify x Google Sheets: How to Track SKU Quantities Sold?

Hi,I want to create a dashboard in Google Sheets using Shopify as the data source.I'd like to show the sales evolution of SKU groups in terms of quantities sold, not number of orders. Which metric should I select? I used "item" but I'm not getting the same data as in Shopify.Thank you in advance for your help

603
LudivineAvell
AmitPPP
AmitPPPNewbie
asked in Ask the Community
Supermetrics Connector

Hello, I am working with one client and he has meta ads connector and it is paid version, successfully fetched the data in Google sheets, no problem at all But do I need to buy another connector if I am connecting Google My Business supermetrics connector to looker studio Because it is showing the message that free version is expired...  The Admin in the supermetrics is SAME person for Meta ads and Google my business connector, no difference in this...  So my question isDo supermetrics charge for each connector? Do they have any packages that includes Meta ads + Google My Business Please help me out

351
Sahra
L
LukasNewbie
asked in Tips and tricks
Custom Conversion: Display of conversion value and number of conversions for a specific product in Looker Studio

Hey guys, first question in the community, so I hope I'm putting it in the right place. 👀 We are trying to display a product-specific conversion value and the corresponding conversion number from a META ad campaign in Looker Studio. We are able to do this for the overall conversion value and the total number of conversions for the campaign. However, we are advertising product A, for example, and only want to receive the conversion value and the number of conversions from the sales of product A. The values are displayed in the META ad manager with the help of the corresponding custom conversion. Which parameter/filter can we use to display these values in Looker Studio? The product we use is Supermetrics for Looker Studio, so we don’t use Google Sheets in between. Many thanks in advance for any tips, tricks or anything else that could help us. 😀 Cheers,Lukas

1512
L
N
NassratNewbie
asked in Data visualization
Facebook insights Video views, 15s and 60s views

 Hi everyone,I am trying to have the same metrics and chart as it is on Facebook insights using Facebook connector. When trying to bring same metrics to the chart, it returns the error “Can't fetch the post_video_views_60s_excludes_shorter metric, when splitting by video-level dimensions” When asked the support team, they said the 15 and 60s are post level metrics but the total video view is something called “dynamic” metric that can work as page and post level. I can not understand the responses. Anyone found similar issue? Any help?  

741
jessiebrock
Paul Turzynski
Paul TurzynskiNewbie
asked in Tips and tricks
Data comparaison with same day last year on lookerstudio

Hello , I was wondering if someone knows how can we compare data with last year same day comparaison instead of just last year ? (really needed for the retail sector)  (e.g Monday 19 August 2024 vs Monday 21 August 2023 instead of the 19/08/24 vs 19/08/23 dafault comparaison window) If seen some stuff online but honestly it wasn’t work on my side ! Thanks for your help :D  Paul T 

3508
dataviz
KarenR
KarenRNewbie
asked in Data visualization
Google Ads - Ad Creative Reporting

Hey there! Has anyone figured out a good way to pull into a Looker Studio chart Google Ads ad creative so the correct ad group with the various images, headline text, etc., pull in under that ad group? Did you break out each Google Ads channel separately (search, YouTube, RDA, etc.)? We run a lot of responsive ads, and would love to build a client-friendly dashboard to show which creative image and text copy performs best by Ad Group on responsive ads. Thanks in advance for your help! Best, Karen

921
Milja
mnatanasabapathy
mnatanasabapathyNewbie
asked in Ask the Community
AD or creative name for google ads

What is the equivalent dimension for “ad” in google ads platform to supermetrics dimension for google ads connector. I am trying to get the ad or creative name for GDN/Youtube ads in google ads using supermetrics. Please let me know. Thanks.

913
Milja
msacco
msaccoNewbie
asked in Data visualization
Calculate Days Difference in Date Range

In a Looker Studio Dashbaord I want to just count the number of days in a selected Date Range.  I’ve seen threads to use DATE_DIFF(MAX(Day),MIN(Day)) Not working. any suggestions appreciated

391
michaelkloet
Jaspreet
JaspreetNewbie
asked in Ask the Community
Can we get the data from Facebook Marketplace using Supermetrics?

We are in process of doing the Rental market analysis and we see that a lot of house rental ads are there on FB marketplace only.While we do have the connector to the Facebook from Supermetrics but we are not able to get a handle to the FB Marketplace data.Any insights or suggestions would be helpful. Thanks.

401
Merenparras
KarenR
KarenRNewbie
asked in Ask the Community
Basis DSP >< SM Connector

Hey there! Does anyone else use Basis DSP and is having issues with the connector? Our primary issue is that SM isn’t pulling in all the data that Basis DSP API is providing; only the very high-level ‘Line’ item level data is available, with Group and Tactic level data completely missing (even though it’s available in the Basis DSP API). Support told me to submit an “Idea” which I’ve done now twice with no update. This is a HUGE missing for us, and wondering if anyone else is experiencing the same thing?

562
Kenneth
ryanmio
ryanmioNewbie
asked in Ask the Community
New Trade Desk failure: Trade Desk refresh failed because "background import in progress"

“Background report import is in progress. Please try again later. If the problem remains after 24 hours, please contact our support.”

1144
jmar
bfhost
bfhostNewbie
asked in Spreadsheets
Facebook reels in FB insights

Hi, I am struggling with getting data to Facebook insights, especially, I am missing reels data. I got all other post types, like photos, etc, no problem there, but the query simply does not provide me with reels data.Could anyone give me a hint how to get it there, please?My dimensions: Post ID, date, post image url, post message, video image url, post typeMy metrics: Total reach, Paid reach, Organic reach, Viral reach, Total impressions, Paid impressions, Organic impressions, Viral impressions, Total video views, Likes on post, Shares on post, Comments on post, Likes on post shares, Shares on post shares, Comments on post shares, Reels reach, Reels plays, Reels avg. time watched, Reels comments, Reels total reactions

3433
jessiebrock
haynesy
haynesyNewbie
asked in Spreadsheets
Dynamically pulling in values into the "Value" field in google sheet query

I want the value in the ‘Value’ field to be pulled in from a cell in my sheet (e.g. E2) that would contain the Product Title i want to filter from.Is this possible?   

1515
haynesy
phdigital
phdigitalNewbie
asked in Spreadsheets
Query to pull month to date compared to same dates a month ago

Hi team, I was wondering if there was a way to modify the query dates to compare the same dates a month ago. There is only an option for same dates a year ago. ie Compare 1-14th Aug 2024 to 1-14 Jul 2024.Thank you!  

872
phdigital
nitinvarghese
nitinvargheseCurious Mind
asked in Ask the Community
Looking for Power Point Slides from the NYC SuperSummit Conference

good morning! I was wondering if anyone knew where I can access the presentation slides from the SuperSummit Conference in NYC back on 6/27? Thank you so much in advance

856
Sahra
nitinvarghese
nitinvargheseCurious Mind
asked in Ask the Community
What challenges have SuperMetrics helped you overcome?

What has everyone had a problem with and how was SuperMetrics able to help you? Curious and would love to hear everyone's experiences

724
Sahra
Robin_Shukla
Robin_ShuklaNewbie
asked in Data visualization
Issue with Stacking Multiple Columns in Looker Studio Using Supermetrics Connector for Google Ads

Hi everyone,Objective: Stack multiple headline columns (Headline 1 to Headline 15) into a single column in Looker Studio. Challenge: Looker Studio doesn’t natively support this transformation. Data Source: Using the Supermetrics connector for Google Ads, which lacks a built-in feature for stacking columns vertically. Need: A workaround or best practices to achieve this within Looker Studio.Has anyone faced a similar issue or found a solution? Any advice would be greatly appreciated!Thanks in advance!

1133
Kathy
phdigital
phdigitalNewbie
asked in Ask the Community
Query to pull all Shopify accounts under Partner account

Hi teamHow do I pull a query for all Shopify accounts under our Shopify Partner account?  When I create a query, it only gives me the option to select an individual account (71 accounts total), but I can’t choose the partner account that all the Shopify accounts sit under.  Like with Google ads, I can choose our MCC email account where all the ad accounts sits under. I want to do the same thing for Shopify. Thank you!

601
xinfu
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