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Hi everyone!I’m relatively new to SEM—my background has been more focused on social (both organic and paid)—and I’d love some help navigating a current project.I was asked to include auction insights in a recurring report, and while I’ve managed to find metrics like impression share using keyword text as a dimension, I’m stuck on how to include the Display URL domain like we see in the Google Ads UI.From what I understand, this data is only available for selected keywords—and usually through the Google Ads interface—but I’m wondering if anyone here has found a way to pull this info using Supermetrics (whether via Google Sheets, Data Studio, or another connector)? I’d love to either automate or semi-automate this process, rather than manually exporting from the UI every time.If anyone has tackled this or has a creative workaround, I’d really appreciate your advice. Thanks so much!

534

4 hours ago

meshellNewbie

Facebook insights - show nested Facebook commentsNew

Hi all, I am trying to find a way to include the nested comments on Facebook posts via the Facebook insights connector. I can pull comments on the post (56) but there are actually 308 comments in total including nested comments (replies to original comments). Anyone know how to do this?

172

4 hours ago

HappyBankNewbie

Tiktok Data Source - Request more metric about Shop end pointNew

TikTok Shop has gained some popularity in our country, and the system currently supports creating ads for TikTok Shop. Additionally, there are specific events related to TikTok Shop that are not yet visible in Supermetrics. Having access to these metrics would be highly beneficial, as it would help us optimize media performance and guide our business decisions regarding budget allocation and overall strategy.Examples of the metrics we would like to see in this data source include: Purchase (Shop), Purchase Value (Shop), Average Revenue per Purchase (Shop), and others.

5 hours ago

nikeulNewbie

Data visualization

Shopify connector - get sold products by product tag

Hi,i want to get the total sum of sold products having a certain product tag. I am realy struggling wwiwth getting this to work. In shopify itselfe it is a super easy thing, but somehow the google looker studio ↔ supermetrics connector is struggling wiwth this request since i am not getting it to work. would there be any help?

261

5 hours ago

IshaCommunity Moderator

Trends and hot topics

How ETAM modernized their retail data strategy from the ground upPodcast

What happens when you rebuild your retail data foundation from scratch? For ETAM Group, it meant shifting from scattered systems and frustrated teams to a unified platform that supports smart segmentation, marketing measurement, and everyday decision-making.In the latest episode of The Marketing Intelligence Show, we sit down with Sophie Buresi, Global Data and CRM Factory Director at ETAM, to hear how she led this transformation. 🎙️ From teaching data at Sciences Po to driving real change at ETAM, Sophie shares:What it really takes to lead a data transformation in retail How her team designed a simple, focused strategy that aligns short- and long-term goals Why fixing customer segmentation and data quality was a top priority How they kicked off marketing mix modeling and in-house attribution Where tools like Supermetrics fit in the bigger pictureWhether you're starting your own data journey or looking to take the next step, Sophie’s story is full of real-world lessons and inspiration

5 hours ago

Thomas K.Newbie

Adding Views for Facebook InsightsNew

Hi there, it would be awesome if you could add the field “Views” for Facebook Insights, similar to Instagram Insights as well because Facebook is currently switching from impressions to views. See e.g. this link: https://hellopartner.com/2024/11/19/meta-introduces-views-metric-replacing-impressions-across-platforms/#:~:text=Unlike%20impressions%2C%20which%20counted%20unique,numbers%20for%20non%2Dvideo%20formats Thanks in advance! 😊Thomas

8 hours ago

BossPhatcharaNewbie

Request to Support TikTok “GMV Max” Objective Data in SupermetricsOpen

Hello Supermetrics team and community,Our company uses TikTok Ads with the GMV Max objective to focus on generating higher Gross Merchandise Value (GMV) through TikTok Shop. However, we’ve run into a problem: Supermetrics currently doesn’t seem to pull or display the GMV data associated with TikTok’s GMV Max objective. Consequently, we’re unable to track or analyze these campaigns effectively in our Supermetrics reporting.We would greatly appreciate it if you could add or enhance support within Supermetrics to include:GMV-related metrics from TikTok GMV Max campaigns, and All relevant data fields so that we can accurately measure and optimize our campaign performance.If there’s a workaround or if this feature is already on the roadmap, could you please let us know the estimated timeline or steps we should take?Thank you in advance for your support. We look forward to being able to integrate our GMV Max data with Supermetrics as soon as possible!

675

9 hours ago

LitosNewbie

Sonata connectorNew

Hi, Are there any plans to integrate the Sonata DSP into your connectors? (https://www.sonataplatform.com/)In digital marketing it is a platform we use regularly, and it is not easy to get the data in bulk on demand.At the moment, to work via api, it is necessary for the provider to create a bespoke point of contact. Thank you.

1 day ago

Sonja KukkulaCommunity Moderator

Improvements to Basis data sourceNews

Action required: Renew your connection on April 30, 2025 Basis is updating their API authentication methods to enhance security. We will update our Basis data source to ensure compatibility and to take full advantage of these security changes. This update takes place on April 30, 2025. What to do next?To keep the data source running smoothly, you need to renew your connection on April 30, 2025. If you do not renew your connection, all your existing and new queries in the Basis data source will return an error. To make sure your reports continue to run smoothly, please take the following steps:Renew the data source connection in Supermetrics. If you need help, please see these guides in our support center. We recommend renewing the data source connection via hub.supermetrics.com. You can now refresh your existing queries and create new ones.If you have any questions, just let us know in the community or reach out to our support team.

6 days ago

SahraCommunity Moderator

Getting Started

🎥 Get Started with Supermetrics for Looker Studio!Tutorial

🎬 Catch the recording and learn the best tips & tricks to master Supermetrics for Looker Studio fast. ✅ Walkthrough of key features✅ Pro tips to save time✅ Hit the ground running with your reports📹 Watch now & start building better dashboards today!Happy reporting! 📊✨

7 days ago

nikeulNewbie

Data visualization

Shopify connector - get sold products by product tag

261

5 hours ago

tharlimNewbie

Spreadsheets

Profile Visit metrics missing

hi everyone,i’m struggling to find a metrics from Facebook called “Profile Visit”, it’s not available when i tried to pull report from Supermetrics’ extension. Can anyone let me know how to pull this specific metric?Many thanks,Tommy

463

7 days ago

naoyawadaNewbie

Ask the Community

Facebook Ads Custom Conversions and Google Sheets

I am running into a problem where Facebook Ads and Google Sheets (via Supermetrics) aren’t matching up. I have created Custom Conversions in Facebook Ads. Once they have been Activated, I was able to use them as a metric in Supermetrics for Google Sheets. I have since created more of them in Facebook Ads (they are active), but I am not seeing them appear in my Supermetrics side panel. I have re-connected the Facebooks Data Source via the Hub, but I am not seeing any changes in what Custom Conversions are available for me to select. Any help/advice would be appreciated. Happy to share more information as needed as well.Thanks!

273

1 month ago

bluerayNewbie

Ask the Community

Reach metric will always be Zero

Hi, We are trying to use Facebook Ads connector to Looker Studiowhen the campaign objective is OUTCOME_SALES then the reach value will always be zero? how to solve this?

261

1 month ago

sarahmNewbie

Storage solutions

Benefits of Data Warehousing

Hoping to hear from some others (especially other agencies) about the benefits of switching to data warehousing for reporting. What improvements have you seen? Was the initial lift easier/harder than expected? Please share your experiences!

312

1 month ago

MarkieCNewbie

Spreadsheets

Why connect 8 account when I can only use 2

Hello everyone,I’m hoping someone will be able to help me. We pay for the Growth account, which allows us to connect 8 accounts to our Google Sheets. However, when I went to use one a few days ago, I received a note saying that I could not get data because it was not one of our prioritized accounts.When I reached out to support, they told me that you can only have 2 prioritized accounts, but I can’t find anywhere to set this. Also, why are we paying for 8 accounts if we can only use 2? It seems a little redundant.Additionally, we have 3 people on our team, and none of us seem to have access to set a priority account. I’m getting a little lost as to what I can do now since support takes a whole day to tell me that we only have 2 prioritized accounts. But if you can only have 2, what’s the point of going above the basic plan?I need help pretty urgently now and can’t really wait another day for support to tell me that I can have 8 accounts but can’t use them.

321

1 month ago

6clickzNewbie

Spreadsheets

Facebook ads connection error in all recurring reports

I have an issue in all of my reports where I use Facebook ads. I've been using them for months and 2 days ago they all went broke with the same error. Facebook error: User may not have permissions to access account act_336487693. But I can't loose access to all ad acounts at once. I checked that and re-authorized all but nothing works.When I try to edit query and choose ad account I see this message: Invalid appsecret_proof provided in the API argument. What should I do? I can't switch connection in every report.Thanks for the help!

1155

1 month ago

leoarthurNewbie

Ask the Community

What are the Best AI Computing Setups for Handling Large Supermetrics Datasets?

Hi everyone,I’m working with large datasets pulled from Supermetrics, and I’m facing challenges when it comes to processing them efficiently. The datasets are growing, and it's starting to strain my current AI computer setup. I’m wondering what the best AI computing setups are for handling such massive datasets.To give some context, I need a system that can:Handle complex data processing and analysis Scale as the dataset grows Integrate well with AI frameworks (like TensorFlow or PyTorch) Be cost-effectiveWhat hardware and cloud-based solutions do you recommend for this kind of workload? Are there specific GPUs, CPUs, or cloud services that work best for large-scale data analysis?Any insights or recommendations would be greatly appreciated!Thanks!

nikeulNewbie

I want to pull data from Instagram which is older than 28days. But somehow in google looker studio, the data does not work past the 28 days, when i for example choose a custom range. What might be the issue here?

492

2 months ago

marketingNewbie

Spreadsheets

Metrics from query can't generate data from ads manager

I don’t know what’s the problem. But, the metrics usually automatically updateas you can see. The data stop continuously generate since 2nd February 2024. any body have the same problem and can solving this?

271

2 months ago

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