Guide
Understanding the Ideation Page and Idea Statuses
Share your ideas and shape our Community!Hi Supermetrics Community members 💝 We’re excited to share more about our Ideation Page and how it works. Th...
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Would love to have the function that help us pull session data from Shopify. It’d be great, if we can break dimension down by channel, campaign, adset, and ad together with date.
We cant pull in sessions in shopify queries - we’d like to be able to do this
We are using Tags in Supermetrics accounts to tag active customer accounts as active / inactiveIn transfers, we can use this tag list to make sure that only active accounts are getting fetchedIn Blends, this option isn’t available, so that we need to activated / deactivate accounts in the blend manually as wellPlease add the function to use only tagged accounts in the blends
Currently, the Reddit connector only goes to the ‘Region’ grain. It’d be nice if we could have finer grain options that are already available via the Reddit Ads API.
Hi Supermertrics Team, I would like to suggest to add the availability of Lead History from Salesforce. Currently, Lead, Opportunity and Opportunity History is availabilty.Adding Lead History can greatly help us for a complete tracking on sales.Thank you for looking into it!
We change blends, tables and transfers often. Sometimes we notice later that a change caused issues with data. It’s not always easy to remember which changes were made to backtrack the problem.Therefore it would be great if blends, tables, and transfers would automatically create a change history where you can see all changes in configurations, e.g. added/removed metrics and dimensions, changed settings and so on.
I noticed that Instagram Followers metric is a static number which shows just the current number of followers. However, it would be useful to have a trend as well to see how the number of followers was changing over time (for example, like in Facebook Insights). Is it possible to add this data?
I'd like to request the addition of two new metrics for the HubSpot connector: Marketing Email Reply Count and Marketing Email Reply Rate. These would provide valuable insight into recipient engagement beyond opens and clicks, helping us better assess the effectiveness of our campaigns. Suggested Metrics: Reply Count – The total number of replies received for a specific marketing email. Reply Rate – The percentage of recipients who replied These metrics would be especially useful for analyzing reply-driven campaigns and measuring audience interaction more accurately, helping to guide optimization efforts across campaigns.
Hi! So right now I have a problem with Bing Ads, that when I select All Accounts, some account are invalid, so query gets error. And solution, to manually select accounts, isn't really a solution for a dynamic Advertising Company, where accounts can come and go.I know this is possible, considering Google Ads has that option already, as well as trying to connect to the Bing Ads through API, I can set a trigger to skip inactive ad account. This is BTW, idea for everything, Google Sheets and Looker Studio, and for all connectors.
Hi there, The LinkedIn Company Pages query for PowerBI is very limited, as compared to the LinkedIn Ad query. It would be very usefull to review the organic linkedin post from a period, reviewing the post ID, Thumbnail img and creative text for example. Please enrich this query, since it is verrrry minimal. If not, Supermetrics is not the right tooling for us. Would love hearing from you soon.
im trying to load profile info from instagram public data, and the query is based in a list.a big list. sometimes the profiles dont exist or are restricted. i need the query to bypass this, ignore the invalid profiles and deliver me the results of the valids. because i cant check one by one if they exist.the bot delivered me this solution:To make your Instagram Public Data query automatically skip restricted and non-existent profiles, add the "exclude_invalid_accounts=true" parameter to your query's Advanced settings:Open the Supermetrics sidebarEdit your Instagram Public Data queryGo to OptionsIn the Advanced settings field, type: exclude_invalid_accounts=trueThis setting will automatically remove problematic accounts from your query results when errors occur while trying to access them, allowing your query to continue with the valid profiles.For Google Sheets, you might also find a checkbox option:Open the Supermetrics sidebarEdit your queryGo to OptionsLook for a checkbox labeled "Exclude invalid accounts"If you're still experiencing issues after adding this setting, try refreshing all queries from the Supermetrics sideb
We’re currently using the Supermetrics connector for Shopify to support our reporting and analytics needs. At this time, it appears the API integration primarily provides access to Orders data. As we continue onboarding more eCommerce clients who have built their websites on the Shopify platform, we’re exploring ways to enrich our reporting with additional data—particularly web analytics metrics such as sessions, pageviews, and user behavior directly from Shopify.Could you please share if there are any upcoming developments or roadmap plans to support web analytics-related data in the Shopify connector? If not, is this something your team would consider prioritizing for future enhancements?Thank you in advance for your time and support.
Can you please create the link between your hub account and your support account or at least support the same authentication methods between them: You are able to use Microsoft for the hub log in, but not for the support log in.
I've noticed that there are few messaging fields missing from your facebook ads connector - mainly2 message exchanges and 3 message exchanges, ect.When do you expect this fields to be added to your Facebook ads connector?Thank you in advance
I would like to be able to pull in data around my custom events from my Meta ads account.-Custom event name/id-Number of each custom event-Cost per custom event
Hello,It would be useful to add the existing metrics for LinkedIn newsletters, which we need to report on in the same way as other KPIs.Best regards,Lisa
Support Adds to wishlist (website) metric
Hi team,Meta recently introduced the “Instagram follows” metric in Ads Manager, which allows advertisers to track the number of new Instagram followers generated directly from ad campaigns (at campaign / ad set / ad level).This metric is already visible in Ads Manager (see attached screenshot), and it should also be available through the Meta Ads reporting API.However, it is not yet supported in the Facebook Ads connector in Supermetrics, which prevents us from including it in our automated reporting.📌 Request: Please add the Instagram follows metric (new followers generated by ads) to the Facebook Ads connector, alongside the existing ad performance metrics (impressions, clicks, conversions, etc.).This would enable us to: Directly measure Instagram followers acquired through ads, Link ad spend to community growth on Instagram, Centralize reporting with all our other campaign KPIs in Supermetrics. ➡️ Reference: The metric has been available in Ads Manager since July 2025.Thanks in advance for prioritizing this integration 🙏
I'd like to suggest enabling better integration between the TikTok Ads and TikTok Organic connectors to retrieve Spark Ads thumbnails.Currently, when pulling TikTok Ads data, thumbnails work fine for dark ads, but Spark Ads thumbnails are missing. Since Spark Ads use organic TikTok posts as creatives, the thumbnail URLs aren't being returned by the TikTok Ads connector.Since Supermetrics already has a TikTok Organic connector, it would be great to either enable blending between TikTok Ads and TikTok Organic data (using video ID or post URL as a join key), or add a field to the TikTok Ads connector that pulls thumbnail URLs directly from the organic post data for Spark Ads.This would allow us to build complete creative performance dashboards without manually exporting and matching thumbnails via Google Sheets.Would love to see this feature added!
When applying filters to conversions, basic metrics such as impressions, clicks, and cost can’t match together.To display filtered conversions alongside standard metrics, the workaround is to create a second tab with the same row sorting. However, the 'show all time' toggle occasionally fails, causing rows with zero conversions to disappear and desynchronize the two views.Make ‘all time value’ working anytime could be the solution.
engaged_views was available from 10 February 2025 onwards and is an optimization goal in Snapchat. This should be made available as soon as possible. https://developers.snap.com/api/marketing-api/Ads-API/measurement
Facebook Stories are an important content format for our reporting, but Supermetrics currently does not support retrieving their metrics due to Meta API changes. Please consider adding support for Facebook Stories metrics in Supermetrics (where Meta APIs allow), ideally at the story level. This would enable more complete and consistent performance reporting for us as a publishing company.
We recently confirmed with Supermetrics support that the Shopify connector does not currently include: Inventory by warehouse location Purchase order data Inventory transfer data We’re sharing this as a public request to the Supermetrics engineering team—and to other users who may benefit from the same fields.For multi-location and omnichannel brands, total inventory numbers aren’t enough. We need: Location-level inventory for allocation and sell-through analysis Purchase order visibility for inbound forecasting and cash planning Transfer data to understand stock movement across warehouses Without these, operational reporting remains incomplete and requires manual exports from Shopify.If this would improve your reporting stack as well, please upvote or submit the idea on the Supermetrics Community page. The more demand engineering sees, the more likely it is to be prioritized.Would love to see the Shopify connector evolve to better support modern inventory operations.
Two suggestions:The Mailchimp API data (at least for campaigns) is raw and does not align with the cleaned up click and open data available in Mailchimp. Can the API data include the cleaned up data? For the List Members query, can you add a Campaign dimension so I can see data by contact in a specific campaign? There are way too many query types. Can they be combined into one or two?
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