Skip to main content

News & Updates
Events
Groups
- - Knowledge base overview
  - Working with Supermetrics
  - Getting Started9
Ideas

🏆 The Battle of the Takeaways is Heating Up! 🏆

11 days ago

How can we help?

Ask questions, get answers, and engage with your peers

225 Topics
366 Replies
2,111 Members

Start a new discussion

Start discussions, ask questions, get answers

Product updates

Read the latest news from our team

Events

Explore our upcoming events

Community Updates

Recent discussions
Help others

datpham27Newbie

Data visualization

Request for Hubspot new metric - Marketing Email - Reply Rate / Reply Count

I'd like to request the addition of two new metrics for the HubSpot connector: Marketing Email Reply Count and Marketing Email Reply Rate. These would provide valuable insight into recipient engagement beyond opens and clicks, helping us better assess the effectiveness of our campaigns. Suggested Metrics: Reply Count – The total number of replies received for a specific marketing email. Reply Rate – The percentage of recipients who replied These metrics would be especially useful for analyzing reply-driven campaigns and measuring audience interaction more accurately, helping to guide optimization efforts across campaigns.

elizavetaNewbie

Data visualization

New Facebook followers data

I noticed that there is no data about new Facebook followers (for example, like in Instagram Insights). It would be very helpful to be have the data about how many people follow my page per day etc. Is it possible to add this data?

elizavetaNewbie

Data visualization

Previous data about total Instagram followers

I noticed that Instagram Followers metric is a static number which shows just the current number of followers. However, it would be useful to have a trend as well to see how the number of followers was changing over time (for example, like in Facebook Insights). Is it possible to add this data?

Ask the Community

Filter queries by network type on Google Ads

I swear I had this working, and now all of a sudden now I can’t get it to work.I have google ads for video, display, and search. How do I pull a query for only Search etc? I did the network type (with and without search partners) and tried “contains” or “matches regex” etc and can’t get the query to pull. It will just keep giving me an error

tibormartiniNewbie

Universal custom fieldsNew

At the moment, custom fields can only be created for a specific network or blend. This is a bit complicated if you’d like to do the same for multiple networks or blends (e.g. filtering something out of a campaign).It would be great, if you could use universal custom fields, where you specifiy the field inside the custom field. I.e. if(network=Facebook){filter facebook campaign for regex}, if (network=Google){filter google campaign for regex}, else{return “other network”}This custom field could then be used in all tables and transfers.It would greatly improve maintainability as well as improve clarity in the custom fields section, because it would reduce the number of custom fields.

2

MahmudulHasanNewbie

Data transformations

Data source to Xero

Supermetrics do not currently have Xero as an available data source but other platforms like coupler, Zappier do. Many clients like my client is also switching from supermetrics for this reason. I think the team should look into it as soon as possible.

Johnrey YgotNewbie

Sales Amount before Shopee Voucher DecductionNew

I am trying to compare the sales amount from Supermetrics to our extracted report for Shopee but the Supermetrics sales amount used the deducted amount from shopee voucher while our report used the original amount. Is there a way to reflect the amount before deducting the Shopee vouchers? EDIT: The link to the file has been removed by a moderator.

1

ads-optdcomNewbie

Adjust SKAN DataNew

As indicated on Adjust’s support page, SKAdNetwork metrics are available via API. For digital marketers like us — especially those running app campaigns and tracking performance through MMPs, metrics such as SKAN Installs, SKAN Reinstalls and SKAN Conversion Value are extremely important for both reporting and optimization.That’s why having access to these metrics via Supermetrics would be incredibly valuable for all of us.

1

GOOGLE ADWORDS ROAS TARGETNew

Hello!Unless I am missing something, Adgroup level Roas target are not available in Supermetrics for google Ads. It is a pretty core/basic data point to optimize smart bidding campaigns (Troas are available at campaign level only) and a pain to look up manually. Can you add this please?

1

hatranCommunity Moderator

Switch to the new Google BigQuery data sourceNews

To improve our Google BigQuery data source user experience, we have released a new Google BigQuery data source. The new Google BigQuery data source is available in all of our destinations.With the new Google BigQuery data source, you can:Easily fetch data from your BigQuery tables with a few clicks – no SQL required. Transfer data from your data warehouse to all of Supermetrics’ supported destinations, including data visualization tools, spreadsheets and data warehouses. Combine data from your data warehouse with other platforms using data transformation features like Data Blending.The existing Google BigQuery data source is now named Google BigQuery (Legacy), and the new Google BigQuery data source is called Google BigQuery.We recommend switching to the new Google BigQuery data source for a better user experience.To do this, search for the Google BigQuery data source in your Supermetrics destination, connect your account, and re-create your queries.If you have any questions, don’t hes

Ask the Community

Filter queries by network type on Google Ads

I swear I had this working, and now all of a sudden now I can’t get it to work.I have google ads for video, display, and search. How do I pull a query for only Search etc? I did the network type (with and without search partners) and tried “contains” or “matches regex” etc and can’t get the query to pull. It will just keep giving me an error

AaronNewbie

Data Management

Displaying Non-Added AND Non-Excluded Search Terms into Pivot Table within the Looker Studio

Currently, I always create the following manually: I download all keywords that are neither excluded nor added to an ad group and then create a pivot table to display all search terms with more than X clicks. The pivot table is therefore relevant because search terms are only displayed once - Google usually displays them more than once.Can I do this automatically via Supermetrics in looker studio? So far, I have only found “Matched Search Terms” in Supermetrics, which are exactly the search terms I don't want.

kinlovettNewbie

Data visualization

Paid vs Organic YouTube Video Impressions

How do you pull Organic YouTube impressions vs Paid YouTube impressions at the individual video level? I’m looking to use Supermetrics to accomplish this in Looker

marketerroseNewbie

Data visualization

Looker Studio LinkedIn Data Unavailable

When I enter a 11 months period (example: July 1, 2024 to May 31, 2025), the data for LinkedIn is empty. I know that LinkedIn company pages can only fetch data from within the last 12 months. But this is less. Can someone guide me? Thanks in advance!

Phuong MaiNewbie

Ask the Community

I have concern about Starter Price Package

Hi Supermetrics team,I am in the process of making a payment for the Start Price Package with Supermetrics. With the Starter Price Package, we would like to add 5 ad accounts/media sources.Does Supermetrics limit the number of report refreshes per month?Thank you,

margoSupermetrics Team

Data Management

Help us improve Data blending!

Hey Community,We're working on making our data blending feature easier and more intuitive, and your feedback is essential to make sure we get it right!We're looking for volunteers to participate in a short, unmoderated test of a new prototype.What it is: A quick walkthrough of a new design. Time: It should only take less than 5 minutes. Device: Please use a desktop or laptop computer.Your feedback will directly influence the final design. If you have a few minutes to help, please click the link below to get started.Test Link: https://t.maze.co/400848615Thank you so much for your support!

sarahmNewbie

Data visualization

Higher Ed Reporting

Hi! Looking to see if anyone has any examples of exceptional slides for higher edSpecifically examples for funnel slides for higher ed

nikeulNewbie

Data visualization

Shopify connector - get sold products by product tag

Hi,i want to get the total sum of sold products having a certain product tag. I am realy struggling wwiwth getting this to work. In shopify itselfe it is a super easy thing, but somehow the google looker studio ↔ supermetrics connector is struggling wiwth this request since i am not getting it to work. would there be any help?

Profile Visit metrics missing

hi everyone,i’m struggling to find a metrics from Facebook called “Profile Visit”, it’s not available when i tried to pull report from Supermetrics’ extension. Can anyone let me know how to pull this specific metric?Many thanks,Tommy

naoyawadaNewbie

Ask the Community

Facebook Ads Custom Conversions and Google Sheets

I am running into a problem where Facebook Ads and Google Sheets (via Supermetrics) aren’t matching up. I have created Custom Conversions in Facebook Ads. Once they have been Activated, I was able to use them as a metric in Supermetrics for Google Sheets. I have since created more of them in Facebook Ads (they are active), but I am not seeing them appear in my Supermetrics side panel. I have re-connected the Facebooks Data Source via the Hub, but I am not seeing any changes in what Custom Conversions are available for me to select. Any help/advice would be appreciated. Happy to share more information as needed as well.Thanks!

New here? Sign up now

Most active Community members

Earn points by answering questions or starting new conversations

Show full leaderboard

Show full leaderboard

Ask the Community!

Upcoming events

Latest News & Updates

Customer of the month - Philips Healthcare

Read full case study

Quick Links

Contact Support

Contact our support team and we'll be happy to help you get up and running!

Supermetrics API documentation

Full list of supported integrations and data Field references)

Template Gallery

Marketing report & dashboard templates

Powered by Gainsight

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

Ask questions from other Community members, comment on other people's posts and get access to exclusive Community content by logging in.

Log in with Facebook Login with LinkedIn

or

Username *

E-mail address *

First name *

Last name *

Job Title *

Company *

Country *

Supermetrics user since

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Log in to Supermetrics Community

No account yet? Create an account

Ask questions from other Community members, comment on other people's posts and get access to exclusive Community content by logging in.

Log in with Facebook Login with LinkedIn

or

Username or Email

Password

Remember me

Forgot password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK