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hatranCommunity Moderator

Shopee, Amplitude, and Vibe are now available in Early Access

Good news! 🎉 Shopee Ads, Shopee Commerce, Amplitude, and Vibe data sources are now available in Early Access.This means that you can try and use these data sources for free with your Supermetrics license. 👉Connect to the Shopee Commerce data source to fetch sales, orders and customer data from Shopee. With it, you can:report combined performance of multiple stores at a time. combine with marketing data to understand how your initiatives influence sales.👉Connect to the Shopee Ads data source to measure the performance of your CPC ads on Shopee. With it, you can:track key metrics, such as Impressions, Clicks, and Conversions. measure how your marketing efforts are affecting sales.👉Connect to the Amplitude data source to gain insights into your user behaviours across platforms. With it, you can:see the full customer journey on your website or app. track user-level conversions and activate the data to enhance the effectiveness of your marketing campaigns.👉Connect to the Vibe data sour

132

15 hours ago

ChinNewbie

Please Improve Shopee Ads Data IntegrationNew

There’s a discrepancy with Shopee Ads Data Integration that which only captures product ads data. We are getting incorrect figures every time we sync something up for better budgeting, as it’s not capturing Shop Ads data.

181

15 hours ago

SahraCommunity Moderator

Trends and hot topics

🏆 Share your main APAC SuperSummit 2025 takeaway for a chance to win a prize 🏆

We hope you had a chance to join us for the APAC SuperSummit 2025 😍We would like to invite you to take part in our Community Challenge for a chance to win a fabulous gift box.How to take part in the Challenge?In the replies to this post, share your biggest takeaway from any of the APAC SuperSummit 2025 sessions. Mention which session it was. Give likes for the takeaways shared by other Community members that you find insightful.The person who shares the most upvoted takeaway will be awarded a gift card worth $200.

33510

18 hours ago

SahraCommunity Moderator

Trends and hot topics

🏆 The Battle of the Takeaways is Heating Up! 🏆

We’ve got a six-way tie for the best APAC SuperSummit 2025 takeaway, and we need your vote to crown the winner! ⚔️🔹 Haven’t voted yet? Scroll through these epic insights and throw a like (❤️) on your favorite!🔹 Already voted? Tag a teammate to weigh in, every vote counts!The $200 gift card is this close to finding its owner—help us break the tie!👉 Voting closes 9th of July 2025, act fast!(P.S. Still haven’t shared your own takeaway? Jump in, it’s not too late!)

1 day ago

Johnrey YgotNewbie

Sales Amount before Shopee Voucher DecductionNew

I am trying to compare the sales amount from Supermetrics to our extracted report for Shopee but the Supermetrics sales amount used the deducted amount from shopee voucher while our report used the original amount. Is there a way to reflect the amount before deducting the Shopee vouchers? EDIT: The link to the file has been removed by a moderator.

261

1 day ago

Social21rtNewbie

Exclude the admin-related share dataNew

In Facebook Insight connector, I want to know How Can I exclude the self-share out. Your 'Share' metrics include shares from our admin sharing to various groups, and that doesn't reflect the real share we have from real audience.For example, let’s say from 1,000 total shares, my admin sharing to groups should probably be around 700+-I want to know the workaround on this specific mater.

1 day ago

Sonja KukkulaCommunity Moderator

Updates to Custom Data ImportNews

We’ve released several updates to our Custom Data Import feature, making the experience smoother and giving you more control over your data uploads.Access to imported files: Get a clear overview with a new list view showing all your imported files, their status, source, and other key details at a glance. Download data behind email links: You can now automate reporting from platforms that send reports as links in emails. This means less manual work for you, as Supermetrics automatically updates your data from email links. New “File name” and “Import time” fields: You can now include the name of the file and the time when the data was imported in your queries by using new default fields “File name” and “Import time”. You can also use these fields in Supermetrics Custom fields.Check out these updates from the Supermetrics Hub.

1 day ago

MariiaCommunity Moderator

Ask the Community

🎁 Share your data transformation story for a chance to win a prize 🎁 (ended)

We want to hear your data transformation stories! In our recent webinar, we shared how to use custom fields and data blending, but now we want to learn from you. Share your favorite use cases for custom fields or data blending in the comments below 👇 Tell us:What problem does it solve? What data sources you blend? Or what custom field you created? What's the outcome?Not using the data transformations yet? Share your ideas for how you would use them. We'll award the most upvoted response with $/€50 Amazon gift card 🎁✨ ⏳ The challenge ends on June 17, 2025. Let's learn from each other! ❤️

1396

2 days ago

gulaykhasNewbie

Data visualization

Problems with Tiktok connector in lookerstudio

We’re having constant issues with lookerstudio and tiktok connector in supermetrics. I attached the screenshot from the error.

2 days ago

AuroraCommunity Moderator

What's new at Supermetrics in June 2025

🌞 Welcome to the June edition of the Supermetrics Newsletter! We have a jam-packed update for you.Navigate this post:Supermetrics acquires Relay42 Supermetrics Workspaces Updates to Custom Data Import Exclusive insights - get our Guide to LinkedIn Conversions API Podcast of the month: The future of the marketing tech stack—real talk on CDPs, AI, and measurement New early access data sources What other marketers are reading this monthSupermetrics acquires Relay42We're excited to announce that Supermetrics, the leading Marketing Intelligence Platform, has acquired Relay42, a real-time Customer Data Platform.Together, we're building the industry's first end-to-end marketing intelligence solution, designed to unify marketing performance, customer behavior, and revenue outcomes in a single, intelligent platform.As our CEO, Anssi Rusi, puts it: "We're creating a platform that empowers marketers to unify their marketing performance and first-party customer data into a single view and use it

800

2 days ago

AaronNewbie

Data Management

Displaying Non-Added AND Non-Excluded Search Terms into Pivot Table within the Looker Studio

Currently, I always create the following manually: I download all keywords that are neither excluded nor added to an ad group and then create a pivot table to display all search terms with more than X clicks. The pivot table is therefore relevant because search terms are only displayed once - Google usually displays them more than once.Can I do this automatically via Supermetrics in looker studio? So far, I have only found “Matched Search Terms” in Supermetrics, which are exactly the search terms I don't want.

482

2 days ago

kinlovettNewbie

Data visualization

Paid vs Organic YouTube Video Impressions

How do you pull Organic YouTube impressions vs Paid YouTube impressions at the individual video level? I’m looking to use Supermetrics to accomplish this in Looker

3 days ago

marketerroseNewbie

Data visualization

Looker Studio LinkedIn Data Unavailable

When I enter a 11 months period (example: July 1, 2024 to May 31, 2025), the data for LinkedIn is empty. I know that LinkedIn company pages can only fetch data from within the last 12 months. But this is less. Can someone guide me? Thanks in advance!

161

14 days ago

Phuong MaiNewbie

Ask the Community

I have concern about Starter Price Package

Hi Supermetrics team,I am in the process of making a payment for the Start Price Package with Supermetrics. With the Starter Price Package, we would like to add 5 ad accounts/media sources.Does Supermetrics limit the number of report refreshes per month?Thank you,

161

14 days ago

margoSupermetrics Team

Data Management

Help us improve Data blending!

Hey Community,We're working on making our data blending feature easier and more intuitive, and your feedback is essential to make sure we get it right!We're looking for volunteers to participate in a short, unmoderated test of a new prototype.What it is: A quick walkthrough of a new design. Time: It should only take less than 5 minutes. Device: Please use a desktop or laptop computer.Your feedback will directly influence the final design. If you have a few minutes to help, please click the link below to get started.Test Link: https://t.maze.co/400848615Thank you so much for your support!

sarahmNewbie

Hi! Looking to see if anyone has any examples of exceptional slides for higher edSpecifically examples for funnel slides for higher ed

131

1 month ago

nikeulNewbie

Data visualization

Shopify connector - get sold products by product tag

Hi,i want to get the total sum of sold products having a certain product tag. I am realy struggling wwiwth getting this to work. In shopify itselfe it is a super easy thing, but somehow the google looker studio ↔ supermetrics connector is struggling wiwth this request since i am not getting it to work. would there be any help?

361

1 month ago

tharlimNewbie

Spreadsheets

Profile Visit metrics missing

hi everyone,i’m struggling to find a metrics from Facebook called “Profile Visit”, it’s not available when i tried to pull report from Supermetrics’ extension. Can anyone let me know how to pull this specific metric?Many thanks,Tommy

563

1 month ago

naoyawadaNewbie

Ask the Community

Facebook Ads Custom Conversions and Google Sheets

I am running into a problem where Facebook Ads and Google Sheets (via Supermetrics) aren’t matching up. I have created Custom Conversions in Facebook Ads. Once they have been Activated, I was able to use them as a metric in Supermetrics for Google Sheets. I have since created more of them in Facebook Ads (they are active), but I am not seeing them appear in my Supermetrics side panel. I have re-connected the Facebooks Data Source via the Hub, but I am not seeing any changes in what Custom Conversions are available for me to select. Any help/advice would be appreciated. Happy to share more information as needed as well.Thanks!

353

2 months ago

bluerayNewbie

Ask the Community

Reach metric will always be Zero

Hi, We are trying to use Facebook Ads connector to Looker Studiowhen the campaign objective is OUTCOME_SALES then the reach value will always be zero? how to solve this?

361

3 months ago

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