Product Updates: September 2025
Ask questions, get answers, and engage with your peers
Start discussions, ask questions, get answers
Read the latest news from our team
Explore our upcoming events
Hi, I’m currently exploring Facebook Ads metrics through the Supermetrics API and trying to find a metric related to Instagram Profile Visits. However, I couldn’t find any direct match. The closest one I found is “Unique Instagram Profile Engagement”, which appears to be deprecated. In the native Meta Ads Manager, this metric — Instagram Profile Visits — still appears and is actively used in campaign results (see attached screenshot for reference). It would be very helpful if this metric could be made available in the Facebook Ads connector on Supermetrics. This would allow more accurate reporting and attribution, especially for Instagram-focused campaigns. Please consider supporting this metric in future releases 🙏Thank you for your help!
We're looking to optimize our existing or implement new Supermetrics setup and need expert guidance on marketing data best practices. Seeking a consultant with 1-2 weeks availability to help us:Develop comprehensive marketing data integration and pipeline strategies Set up advanced data transformation, blending, and automated reporting frameworks Optimize dashboard creation and cross-platform analytics in preferred visualization tools Implement scalable data management solutions and standardized reporting workflows Train our team on platform best practices and marketing intelligence optimizationExperience with similar Supermetrics implementations and proven marketing analytics expertise preferred.
All Dates shown in the Transfer page’s "View Status" popup of the SuperMetrics Hub are off by a single day.When we pull a backfill with a start date of 2023-01-01, it will pull the correct start date of 2023-01-01 into our destination table. But on the View Status page for the transfer, the earliest "Date of Data" shown for that backfill will be 2022-12-31.Ultimately, the data that arrives in our table is correct, but this has caused quite a bit of confusion since it affects every date on the Transfer > View Status PageSuperMetric’s Data Warehouse technical lead confirmed that this behavior is expected and is related to the browser's time zone settings. Support recommended that I post the issue as an Idea in the Community page to try and get enough attention for it to get worked into their product roadmap.
Was there a link for Q3 product update? Can you please share recording or a summary?
Please create a Kindle Direct Publishing integration
Please create an integration for Kit (formerly Convertkit) email.
I’m wondering if there is no Umami connector in Supermetrics. Is there any workaround?
Hi there,I am looking to create a Spreadsheet Pacing document that can track spend for the entire month but get email and SMS notification if there is no spend recorded for previous day - is this possible?I have seen that there is an email notification available, which I am yet to test, however over the weekend I am not checking the pacing document and if there is an urgent issue, can an SMS be received through Supermetrics?Thanks so much!
On September 22, 2025, we're making changes to improve our Mixpanel data source by moving the Data residency setting to the data source authentication step. Mixpanel data source is currently available for free testing in Beta (Early Access).To keep the data source running smoothly, please renew your connection before September 22, 2025. If you do not renew your connection, all your existing and new dashboard charts using the Mixpanel data source will return an error.To ensure that your existing dashboards continue to run smoothly, please take the following steps:Go to the Data sources page on the Hub. Select Mixpanel in the list of data sources. Click on Add new connection and follow the steps to create a new connection. Please give a different name to this connection than your previous ones to differentiate it. After creating the new connection, click on the Reconnect icon at the end of the row for the new connection. In the window that opens, take note of the ID which is visible unde
Hello Supermetrics Support,We’re using the Shopify → BigQuery connector. Our current exports include Returns at the order/line level but do not include refund timestamps. As a result, we can only attribute refunds to the order date, which does not match Shopify’s Analytics (which attributes refunds on the refund date). This causes material discrepancies in daily Net Sales and share metrics.We’d like to request a new Transactions / Refunds dataset (or an extension to the existing Shopify schema) with event-level refund rows and the following minimum fields:Required fields order_id (Shopify order ID) transaction_id (if available) transaction_kind (e.g., refund, refund_sale, etc.) processed_at (refund timestamp; created_at also acceptable) amount (refund amount; positive number preferred or documented sign convention) currency (shop currency of the transaction) (optional but helpful) reason, payment_gateway, user_id (who processed it) If there’s an existing way to get this vi
Hey, Supermetrics Community! 👋 Happy Friday! We're back with a quick reminder about our community survey. Your feedback is incredibly valuable and helps us make this a better, more helpful space for everyone. We've got some exciting things planned, and your input is key to making them a success.If you haven't had a chance to fill out the survey yet, please take a moment to do so. It's a great way to tell us what you love, what you'd like to see more of, and what features you'd like to have.As always, feel free to reach out to me or any of the team members with your thoughts. We're here to help and we're so grateful for each and every one of you.Community Survey Cheers to a great weekend! 🚀
Things that seem out of place or problematic, sometimes only the user can find the clues or cause of the problem, so reporting what happened can help to resolve the issue faster and more accurately depending on the user's report.
Hey all! I’m having issues with the Reddit Ads Supermetrics Looker Studio connector - I am tracking custom events but can’t seem to find any guides on how to make sure these are getting pulled in my reports. Can someone please help? Thank you!!
Hi! Im filtering my data and would like to know how to you use here: Filter________________________IS there a boolean for this?example: “SOURCE OR SELL OR LIKE”________________________ And if I use this regex “contains” or “doenst contains”: do we have some kind of character limits or prohibited? Thanks,
Hello all, Any of you have been experiencing issues when you try to run a query in Instagram Insights for Views and filter by product type REELS? It gives me zero results even if I have thousands of reel interactions and you can see the video has million of video views. Thanks!
Hello,is it possible to run a supermetrics query directly with PowerQuery inside of Excel? It seems I can only return the query results to an Excel sheet but not into PowerQuery. But maybe there is a workaround?Thanks!Matthias
We have just recently subscribed and setup our GA4. Under the Campaign Performance tab, we are not able to see conversions. Maybe because it is now called events? We are not technical people and have little to zero background on GA4 and Looker.
Contact our support team and we'll be happy to help you get up and running!
Full list of supported integrations and data Field references)
Marketing report & dashboard templates
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.