Encountering a "You do not have access to Google Docs" error when using Supermetrics can be frustrating, especially when you're trying to pull vital data! This specific error message typically means that your organisation's Google Workspace administrator hasn't granted the necessary access to documents within your Workspace environment. Don't worry, the fix is straightforward!
Understanding the issue 
The error message "We are sorry, but you do not have access to Google Docs. Please log in to your Admin console to enable Google docs." directly points to a permissions issue at the Google Workspace level. Essentially, for Supermetrics to interact with your Google Docs (including Google Sheets), the overall Google Docs service needs to be enabled for users in your organisation by an administrator.
The simple fix for administrators
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If you are a Google Workspace administrator for your organisation, you can resolve this error quickly by following these steps:
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Log in: First, log in as an administrator to your Google Workspace Admin Console.
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Navigate to Drive and Docs settings: On the left-hand side of the page, navigate to Apps → Google Workspace → Drive and Docs.
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Check service status: Click on Service Status.
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Enable the service: Change the status from OFF to ON for everyone, and then click Save.
Please note: If your organization has many users, it might take some time for these changes to fully propagate and update across all accounts. Patience is key!
What if you're not an administrator?
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If you are a regular user encountering this error, you will need to contact your organization's Google Workspace administrator. Share this information with them, explaining that the Google Docs service status needs to be set to ON in the Google Workspace Admin Console for you to be able to access Google Docs through Supermetrics.
Conclusion: seamless data, smooth reporting! 
Resolving the "No access to Google Docs" error is usually a quick administrative task. Once the Google Docs service is enabled in your Google Workspace, Supermetrics can seamlessly connect and pull your data, ensuring your reporting and analysis run without a hitch. Get back to leveraging your data for smarter decisions!
Learn more: For the official guide, refer to the Supermetrics support article: How to fix the “You do not have access to Google Docs" error.