Guide
Understanding the Ideation Page and Idea Statuses
Share your ideas and shape our Community!Hi Supermetrics Community members 💝 We’re excited to share more about our Ideation Page and how it works. Thi
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Our business incurs monthly subscriptions that we’d like to put into our reports. This data isn’t currently on your platform when pulling into Looker Studio. However, we’d like to see how many cancellations we get on a day/week/month etc. This can be customers that cancelled immediately after payment and their access is revoked, or just that their access to the site will be revoked at the end of their billing cycle.
There’s a discrepancy with Shopee Ads Data Integration that which only captures product ads data. We are getting incorrect figures every time we sync something up for better budgeting, as it’s not capturing Shop Ads data.
Hello!Unless I am missing something, Adgroup level Roas target are not available in Supermetrics for google Ads. It is a pretty core/basic data point to optimize smart bidding campaigns (Troas are available at campaign level only) and a pain to look up manually. Can you add this please?
As indicated on Adjust’s support page, SKAdNetwork metrics are available via API. For digital marketers like us — especially those running app campaigns and tracking performance through MMPs, metrics such as SKAN Installs, SKAN Reinstalls and SKAN Conversion Value are extremely important for both reporting and optimization.That’s why having access to these metrics via Supermetrics would be incredibly valuable for all of us.
Supermetrics do not currently have Xero as an available data source but other platforms like coupler, Zappier do. Many clients like my client is also switching from supermetrics for this reason. I think the team should look into it as soon as possible.
At the moment, Google Sheets Connector supports only the first row as headers. In some sheets the table header is in row 2 or below. It would be great if you could set the table header to other rows than row 1.
How about adding source/medium metrics to the Matomo connector in Looker studio? It’ll be very useful for more in depth analysis.
TikTok Shop has gained some popularity in our country, and the system currently supports creating ads for TikTok Shop. Additionally, there are specific events related to TikTok Shop that are not yet visible in Supermetrics. Having access to these metrics would be highly beneficial, as it would help us optimize media performance and guide our business decisions regarding budget allocation and overall strategy.Examples of the metrics we would like to see in this data source include: Purchase (Shop), Purchase Value (Shop), Average Revenue per Purchase (Shop), and others.
My suggestion is to add a connector/data source to Pxsol (pxsol.com), an hotel booking motor, popular in Argentina and other Latin American countries.
Hi,It would be great to have CSV as an output format for scheduled triggers on Excel online, since some clients use the SFTP system.Thanks!
I noticed that there is no data about new Facebook followers (for example, like in Instagram Insights). It would be very helpful to be have the data about how many people follow my page per day etc. Is it possible to add this data?
Hi, I’m currently exploring Facebook Ads metrics through the Supermetrics API and trying to find a metric related to Instagram Profile Visits. However, I couldn’t find any direct match. The closest one I found is “Unique Instagram Profile Engagement”, which appears to be deprecated. In the native Meta Ads Manager, this metric — Instagram Profile Visits — still appears and is actively used in campaign results (see attached screenshot for reference). It would be very helpful if this metric could be made available in the Facebook Ads connector on Supermetrics. This would allow more accurate reporting and attribution, especially for Instagram-focused campaigns. Please consider supporting this metric in future releases 🙏Thank you for your help!
Hello Supermetrics Support,We’re using the Shopify → BigQuery connector. Our current exports include Returns at the order/line level but do not include refund timestamps. As a result, we can only attribute refunds to the order date, which does not match Shopify’s Analytics (which attributes refunds on the refund date). This causes material discrepancies in daily Net Sales and share metrics.We’d like to request a new Transactions / Refunds dataset (or an extension to the existing Shopify schema) with event-level refund rows and the following minimum fields:Required fields order_id (Shopify order ID) transaction_id (if available) transaction_kind (e.g., refund, refund_sale, etc.) processed_at (refund timestamp; created_at also acceptable) amount (refund amount; positive number preferred or documented sign convention) currency (shop currency of the transaction) (optional but helpful) reason, payment_gateway, user_id (who processed it) If there’s an existing way to get this via your connector (e.g., a hidden “Transactions” report type or different field set), please point us to it. Otherwise, we’d appreciate this enhancement or guidance on the best available alternative.Thank you!
Instagram introduced a new Repost feature in August 2025, along with related metrics in Insights (repost count, engagement, reach). It would be very helpful if Supermetrics supports these new metrics, so marketers can track repost performance, compare original vs reposted content, and measure the added visibility from reposts.Official Announcement:https://about.fb.com/news/2025/08/new-instagram-features-help-you-connect/
Would love to hear if there is any update on the Vistar connector, we would love to get our Prog OOh data into our dashboards ASAP. Is there any possibility of this on the pipeline?
HiI am managing ads report and the date range for each report is from 1st of the month to the latest Sunday. Is it possible to have custom date range transfer and for example run on adhoc basis?Thank you and have a good day!
HiI am using Yahoo Japan Display network connector. The supemertics connector does not support these metrics although these are included in API document. I would like it included in your api connector.API Reference - Yahoo! JAPAN Ads Thanks!
Hi there,I would like to request the ability to combine the dimensions URL Path and Source within Analytics in the HubSpot connector. While this combination is possible directly in HubSpot, it is currently not supported in Supermetrics. This limitation makes it difficult to identify the traffic sources for specific pages, which is quite frustrating.Thank you for considering this improvement.Best regards,Thomas
Hello support team,We need the field with the Hubspot interneral name "hs_marketable_status" and the label "Marketing contact status" for filtering contacts in our google sheets reports.Can you integrate it? Thank you.
Hi I would like to be able to pull in tiktok website purchases and purchase revenue - can you add this please?
Hi, since you have a Spotify Ads data, I’d like to submit an idea to add all other Spotify data. We publish podcasts on Spotify and it would be great to have insight about best episodes, number of views etc.
At the moment, custom fields can only be created for a specific network or blend. This is a bit complicated if you’d like to do the same for multiple networks or blends (e.g. filtering something out of a campaign).It would be great, if you could use universal custom fields, where you specifiy the field inside the custom field. I.e. if(network=Facebook){filter facebook campaign for regex}, if (network=Google){filter google campaign for regex}, else{return “other network”}This custom field could then be used in all tables and transfers.It would greatly improve maintainability as well as improve clarity in the custom fields section, because it would reduce the number of custom fields.
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