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Hi all,

I’ve been using the Callrail connector for Power BI to report on phone call data but I haven’t been able to find out how to pull in text conversation data. Is there a way to do that now? If not, is there a plan to make it available in the future?

Hi ​@Joell , Welcome to the community 🤗
 

At the moment, the CallRail connector doesn’t support pulling in text conversation data. I’ll convert this as a new idea so our product team can track interest and keep you updated on any progress.

Thanks for bringing this up  it’s a great suggestion, and I’m sure other community members will find it useful too!

Thank you for the request!

I checked and it does seem possible that we can add support for text conversation data. I’ve added this to our product backlog to be considered for future improvements to the data source.

 

Thank you,
Jessica

Thank you for the request!

I checked and it does seem possible that we can add support for text conversation data. I’ve added this to our product backlog to be considered for future improvements to the data source.

 

Thank you,
Jessica

Great, thank you for the update!

I appreciate you both responding so quickly.

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