Our business incurs monthly subscriptions that we’d like to put into our reports.
This data isn’t currently on your platform when pulling into Looker Studio.
However, we’d like to see how many cancellations we get on a day/week/month etc.
This can be customers that cancelled immediately after payment and their access is revoked, or just that their access to the site will be revoked at the end of their billing cycle.
+1Hi!
Could you provide more details about what you are looking for or how you want to represent this data?
We already support a dimension that records if the subscription was canceled and when it was canceled, which sounds like it should be able to be used to get what you asked for. So want to clarify why that doesn’t work for your needs.
Thanks,
Jessica
Hi
Just following up on your request regarding Stripe subscription cancellations.
Our PM, Jessica, noted that we may already support this functionality via the existing dimension that tracks the cancellation status and date.
Could you please clarify why that existing dimension doesn't work for your needs? Providing those details will help us understand if a new feature is required or if we can help you with a workaround in the meantime.
Please reply here when you have a moment, and we'll keep the idea moving! Thanks! 😇
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