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Sales Amount before Shopee Voucher Decduction

Related products:Google Sheets
  • June 16, 2025
  • 4 replies
  • 63 views

Johnrey Ygot

I am trying to compare the sales amount from Supermetrics to our extracted report for Shopee but the Supermetrics sales amount used the deducted amount from shopee voucher while our report used the original amount.

 

Is there a way to reflect the amount before deducting the Shopee vouchers?

 

EDIT: The link to the file has been removed by a moderator.

4 replies

Sonja Kukkula
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  • Community Moderator
  • June 25, 2025

Hi
 

Thank you for posting to the ideations.

We have removed the link to the file for safety reasons, as it is viewable for everyone with a link. My apologies for any inconvenience this may cause. 

If our Product Managers need example data to evaluate this request, we’ll contact you separately.

If you would like help or ideas from Supermetrics users in the community, you can post a question in the Ask community section.

You are always welcome to create a support ticket if needed.

 

BR

Sonja


Johnrey Ygot
  • Author
  • Newbie
  • July 1, 2025

Thank you for removing the link Sonja.

Hoping to get a feedback sooner regarding our concern for supermetrics report.


kimn
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  • Community Moderator
  • October 21, 2025

Hi ​@Johnrey Ygot, thanks for submitting the request! The API only returns the Total amount metric, and we’ve already implemented that in the connector. If you want to get the sales amount before vouchers are deducted, could you try using the Order items report type and summing the Model original price field for each order? This metric returns the original price of the item in the listing currency.

 


Sahra
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  • Community Moderator
  • October 24, 2025
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