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I have an issue in all of my reports where I use Facebook ads. I've been using them for months and 2 days ago they all went broke with the same error. 

Facebook error: User may not have permissions to access account act_336487693. But I can't loose access to all ad acounts at once. I checked that and re-authorized all but nothing works.

When I try to edit query and choose ad account I see this message: Invalid appsecret_proof provided in the API argument. What should I do? I can't switch connection in every report.

Thanks for the help!

I’m having the same issue. 

Hi

 

Sorry to hear about the issue.

Could you please create a support ticket from Supermetrics Hub? This way, we can look into your individual cases to see what the issue is.

 

BR

Sonja

Supermetrics Support

Same issue. Has there been a resolution to this?

Hi ​@pquijencio 

Thank you for reaching out! The issue seems to be related to a permissions issue. To help us investigate further, could you please create a support ticket? This will allow us to gather the necessary details securely and provide you with the best assistance.

 

Same timing for me. It looked like a permissions issue. But it was also after reconnecting my to connections an error on: “Error: Field is incompatible with Profile views”. Is your query using this profile views metric? Because in the end I fixed it by removing the profile view metric. Although it was working with other field before this date.

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