Find answers faster: Introducing the upgraded Supermetrics knowledge base
Ever hit a roadblock in your report and wished you could get instant help without waiting for a support ticket?
We’ve all been there. That’s why we’re excited to introduce the completely redesigned Supermetrics knowledge base, your 24/7 source for guides, tutorials, troubleshooting tips, and best practices.
Think of it as your new go-to guide, your ultimate cheat sheet, and your personal support team all in one place. We built the knowledge base to help you get the answers you need, exactly when you need them.
Say hello to the brand-new, completely redesigned Supermetrics knowledge base!
So, what's inside?
Here’s a peek at what you’ll find:
- Step-by-step guides: Whether you're connecting a new data source or exploring an advanced feature for the first time, our walkthroughs will guide you from start to finish. No guesswork needed.
- Quick-fix troubleshooting articles: Find solutions for the most common issues and error messages. Get “unstuck” and back to your data fast.
- Best practices to level up your skills: Move beyond the basics with tips and tricks from our own experts to make your reports more efficient, insightful, and powerful.
- Complete field documentation: Along with connection guidance for each data source, each data source comes with a list of fields you can use in your reports.
How it's organized
The navigation of the knowledge base reflects the sidebar menu on the Supermetrics Hub:
- Connect is all about data sources, and contains our connection guides, field lists, and all other relevant guidance for data sources.
- Manage contains ways to manage your data, store it, and transform it to suit your particular use case. Data warehouse content lives here.
- Analyze is the home for everything related to building reports and dashboards, be it in your reporting tool, such as Google Sheets or Looker Studio, or on the Supermetrics Hub using the Dashboards feature.
- Activate is the newest addition on how to put your data to work. We'll keep adding more content on how to activate your data on various platforms. Stay tuned for more updates!
AI-powered for accurate answers
The new knowledge base comes with built-in AI functionality, allowing you to search for answers to your questions quickly and easily!
Ready to dive in?
Stop by, use the search bar, and see how easy it is to find what you're looking for.
Explore the new knowledge base now!
Let us know what you think in the comments below or share your favorite tips! We'd love to hear from you!
Happy reporting,
– The Supermetrics Team