Action required: Renew your connection on April 30, 2025
Basis is updating their API authentication methods to enhance security. We will update our Basis data source to ensure compatibility and to take full advantage of these security changes. This update takes place on April 30, 2025.
What to do next?
To keep the data source running smoothly, you need to renew your connection on April 30, 2025.
If you do not renew your connection, all your existing and new queries in the Basis data source will return an error. To make sure your reports continue to run smoothly, please take the following steps:
- Renew the data source connection in Supermetrics. If you need help, please see these guides in our support center. We recommend renewing the data source connection via hub.supermetrics.com.
- You can now refresh your existing queries and create new ones.
If you have any questions, just let us know in the community or reach out to our support team.