Whitelist our new IP address range to avoid service disruptions
For data warehousing users who are whitelisting our IP addresses, here’s the upcoming change to our outbound proxy IP addresses that may affect you if you're whitelisting our IP addresses.
We'll update our outbound proxies' static IP address range to maintain a secure and reliable network infrastructure that meets our customers' needs.
Please add the following IP address range to your whitelist in time. The cutover time is 14th January 2025, when the following IP addresses will become active.
- 18.202.154.254/32
- 34.255.31.19/32
- 52.50.123.181/32
- 54.246.196.255/32
- 54.73.205.239/32
- 54.75.114.151/32
- 34.140.128.0/24
- 34.48.0.128/26
- Don’t forget to add your own IP address.
See the support article for a complete list of IP addresses to whitelist: https://support.supermetrics.com/support/solutions/articles/19000143869
We encourage you to take the necessary steps to update your systems as soon as possible in order to avoid service disruptions when the cutover occurs.
We’re here for you if you need anything
Our team is here to assist you in making this transition as seamless as possible. If you have any questions, please feel free to contact our support team.