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SSO between hub & support portal

Related products:Marketing Intelligence Platform
  • November 18, 2025
  • 4 replies
  • 29 views
Brent Banning
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Can you please create the link between your hub account and your support account or at least support the same authentication methods between them: 
 

 

You are able to use Microsoft for the hub log in, but not for the support log in. 

    4 replies

    Sahra
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    • Sahra
    • Community Moderator
    • December 17, 2025
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    Sahra
    Sahra
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    • Sahra
    • Community Moderator
    • December 17, 2025
    Closed→Development
    Sahra
    Sahra
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    • Sahra
    • Community Moderator
    • December 17, 2025

    Hi ​@Brent Banning , thank you for bringing this to our attention! Our support team is currently working on a solution for this. To make sure you get the most up-to-date information, I’m looping in ​@emil.vartiainen  from our support team, they'll be able to assist further and keep you posted on the progress.

    Sahra
    emil.vartiainen
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    • emil.vartiainen
    • Community Moderator
    • December 22, 2025

    Hi ​@Brent Banning,
    I’m so happy to say we are finally supporting this!
    We recently updated our support platform and the new platform should support Microsoft SSO. Please let me know if this is not the case, and we’ll investigate further.

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