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All Dates shown in the Transfer page’s "View Status" popup of the SuperMetrics Hub are off by a single day.

When we pull a backfill with a start date of 2023-01-01, it will pull the correct start date of 2023-01-01 into our destination table. But on the View Status page for the transfer, the earliest "Date of Data" shown for that backfill will be 2022-12-31.

Ultimately, the data that arrives in our table is correct, but this has caused quite a bit of confusion since it affects every date on the Transfer > View Status Page

SuperMetric’s Data Warehouse technical lead confirmed that this behavior is expected and is related to the browser's time zone settings. Support recommended that I post the issue as an Idea in the Community page to try and get enough attention for it to get worked into their product roadmap.
 

 

Hi @PaulBradWake,

Thank you for raising this issue and for providing such clear details, especially the confirmation from our technical lead.

You are correct that this is frustrating. While the actual data landing in your destination tables is correct (which is the most important part!), the inconsistency on the "View Status" page causes unnecessary confusion and extra troubleshooting steps.

We understand that, despite being "expected behavior" related to browser time zone differences, this user experience is not ideal. Since this has been flagged by Support as an official idea, I am happy to formally accept it and move it into our internal product process to be prioritized for a fix.

We will update this thread as soon as it enters the discovery or development phase.

Thanks again for helping us improve the Supermetrics Hub experience! 😇

Thanks, Sahra! Very excited for this!

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