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I have 4 US Meta accounts, and I want to combine them into a single data source to call up the total data from these four accounts at the same time. After selecting the 4 Meta accounts via Supermetrics, I found that the spreadsheet cannot read the data, and it shows the prompt: "This query is trying to pull data from 4 views that are not listed as prioritised accounts. To manage your prioritised accounts, follow the link below: https://hub.supermetrics.com/subscriptions/1567269#datasource-FA". I feel confused even when I go to Supermetrics. What should I do?

Hi ​@joys, thanks for reaching out! 🤗

That message about "prioritised accounts" can be a bit confusing, but it's a common hiccup when you're trying to combine data from multiple Meta Ads accounts. Let's break down how to fix it.

Your license allows you to actively use 4 accounts at a time. This message is just the system's way of asking, “which four are they?”

Here’s the simple, 3-step fix:

 

Step 1: Pick Your Top 4 Accounts


Your license allows for 4 Meta Ads accounts. You just need to officially choose which ones you want to use. We call this setting your "Prioritised Accounts."

  • Go to the Supermetrics Hub (the link in the error message should take you right there).

  • Find your Meta Ads connection.

  • Select the 4 specific US Meta Ads accounts you work with most often and save them as your prioritised accounts.

 

Step 2: Match Your Selections in Looker Studio


Now, you need to make sure your Looker Studio report is only asking for those same 4 accounts.

  • In your Looker Studio report, edit your Supermetrics data source.

  • Look for the account selector (it might say "Select accounts").

  • Deselect the "ALL ACCOUNTS" option if it's checked.

  • Manually select only the same 4 accounts you just set as prioritised in the Hub.

 

Step 3: Reconnect and Refresh


Once you've matched everything up, save your changes in Looker Studio and refresh the report. This should clear the error and pull in data just from your chosen accounts.

The key is making sure the 4 accounts in the Hub are the exact same 4 you select in Looker Studio.

If you're still running into trouble after this, please reach out to our support team directly through the chat in the Supermetrics Hub. They can take a closer look at your specific setup and get you sorted.

Hope this helps 

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