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Email becoming gtempaccount?

  • June 18, 2024
  • 2 replies
  • 879 views
Nicholas
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Hi team, why would a log in of name@domain.com become namedomaincom@gtempaccount.com? 

  1. What would be causing this?
  2. How do we go about resolving/reconciling this second account login to our actual name@domain.com team?

Many thanks!

Best answer by xinfu

Hi Nicholas,

Based on my research, the @gtempaccount.com is indicative of a conflicting account, and it happens when an account previously used as a personal Google account gets converted to a G Suite account.

Please contact your IT department as the Google account settings is usually managed by the IT team, and they should be able to advise and resolve this Google issue for you.

You can refer to this Google support article for more information: Troubleshoot issues with Google Accounts

Hope this helps!
 

Regards,

Xin Fu

    Mariia
    victoriaAW
    nitinvarghese

    2 replies

    xinfu
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    • xinfu
    • Supermetrics Team
    • Answer
    • June 18, 2024

    Hi Nicholas,

    Based on my research, the @gtempaccount.com is indicative of a conflicting account, and it happens when an account previously used as a personal Google account gets converted to a G Suite account.

    Please contact your IT department as the Google account settings is usually managed by the IT team, and they should be able to advise and resolve this Google issue for you.

    You can refer to this Google support article for more information: Troubleshoot issues with Google Accounts

    Hope this helps!
     

    Regards,

    Xin Fu

    nitinvarghese
    nitinvarghese

    very interesting

    victoriaAW
    nitinvarghese
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